Case study · Travel agency
Travel
Design and development for a travel agency in Yerevan: a small web app with two jobs, a visa checklist that remembers where you stopped and a trip request that goes straight to WhatsApp.
At a glance
- Client
- Travel Expert, travel agency
- Location
- Yerevan, Armenia
- Status
- Live and working
- Services
- UI/UX designDevelopment
- Site languages
- ArmenianRussianEnglish
- Built with
- VueJavaScriptAPI
01 · Case study
The
challenge.
Travel Expert's clients come with two questions: which documents do I need for my visa, and how much will my trip cost? The site had to answer both on a phone, in three languages, without turning into a long brochure.
- 01
Two doors, nothing else
The first screen asks one question and offers two answers: the visa list or prices.
- 02
Visa papers, step by step
A checklist of documents that a client can leave and come back to.
- 03
A price without a price list
Collect the details of the trip, then let a person reply with the real price.
- 04
Made for the phone
Short screens and large buttons, so each step fits in one view.
- 05
Three languages
Armenian, Russian and English, switched in one tap at the top.
02 · Case study
The
The finished site works like a pocket assistant: one question on the first screen, and every path ends with a real person.
A visa checklist that remembers
Clients sign in with their phone number and continue their checklist where they stopped.
A boarding-pass look
The visa screen is drawn as a ticket: applicant, destination and the status of the list.
Twelve destinations
From Egypt and Georgia to the Maldives and Zanzibar, picked from one list.
A trip request in one form
Destination, travellers, dates and meals, sent to the agency on WhatsApp.
A real price from a person
The agency replies with the price for the chosen dates and what is available.
Behind the build
How it
came together.
- Launched
- 5 September 2026
- Engagement
- Design and development
- Delivered
- Web app design for phone and computer
- Visa checklist with sign-in by phone number
- Trip request form sent to WhatsApp
- A list of twelve destinations
- Three languages
Colour palette
Typography
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